Effective Business Communication Skills

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How To Develop The Workplace Communication Skills You Need To Advance Your Career

Since effective communication skills are so vital to your success - both personally, and in your career - here are several steps you can take to improve them.

First, if you've done any research at all on communication skills training or effective business communication, you know that the first thing most experts tell you to do is listen better. Repeat what the other person says, and make sure you really understand what's being communicated to you.

But beyond that, you've got to be able to get your point across to the other person as well. Some ways to improve your verbal communication skills include:

  • Speak clearly. Many times, people are in such a hurry to say what they're thinking that they either rush through, or mumble. Either way, you're not communicating effectively. Have confidence in your words, and say them clearly and at a reasonable pace.
  • Make eye contact. This not only connects you with the person you're speaking to, it allows you to gauge their reactions - you'll see right away whether or not they are confused, angry, or excited about what you're telling them.
  • Don't shout. Or whisper. Speak at the right volume so that you can be heard.

Most importantly, you'll want to pay special attention to the words you use. After all, it is your words that carry your thoughts and ideas to others. Make sure you:

  • Enunciate. Pronounce your words correctly, otherwise you will either be misunderstood or judged to be less intelligent and competent. That sounds harsh, but people make assumptions about you based on the words you use. If you don't know how to pronounce a word correctly, don't use it until you do.
  • Use the right words. Misusing a word is worse than mispronouncing it. You may wind up conveying something entirely different than what you'd intended - or worse, look uneducated. No one respects a person who tries to look smarter than they are by using big words they don't really understand.

On the other hand, by using exactly the right word in the right place, you'll not only gain respect, you'll effectively communicate your idea.

Which means that one of the single most important things you can do to improve your communication skills is to improve your vocabulary. Having more powerful words (not necessary just bigger ones) at your disposal enables you to choose exactly the right one with ease.

When you don't have to stumble over words, and you know that you're communicating exactly what you mean to say, you'll also get a wonderful side benefit: increased confidence. In fact, it's not uncommon for people to suddenly find themselves getting promotions or raises after making only one change: improving their vocabulary.

But how do you go about doing that? There are literally thousands of books, tapes, seminars and programs. How do you find the one that not only teaches you the words you need to achieve excellence in business communication, but that will help you learn to use and pronounce them correctly as well?

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